Tonini Wholesale Catalog

2019

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566 1-800-626-3545 TONINI 2019 WHOLESALE CATALOG SALES TERMS AND CONDITIONS Loss And/Or Damage In Transit All quantities are triple checked and shipments are carefully packed according to shipment standards. Open all packages with care. Many times, merchandise is damaged by the customer through rough handling, careless use of tools, use of knives for slitting cartons, etc. when opening and unpackaging. Please be careful. If damage is the responsibility of the carrier, please follow the directions below. Parcel Post (U.S. Mail) Claims for damaged merchandise must be reported to us within 24 hours after receipt of same. Notify us immediately and we will inform you how to return the shipment. We will replace the items and file claim for the damage. United Parcel - FED-EX Claim for damaged merchandise must be reported to us within 24 hours after receipt of same. Save the wrapper, container, packing, etc. and prepare the shipment for return to us. We will advise how to arrange for replacement. The delivering carrier will then pick-up the damaged package and claim will be filed for our office. Replacement of damaged items will be sent to you after inspection is made in our shipping dept. Commercial Carrier Or Trucking Company According to Federal ICC Regulations, shipments become your property when received by the carrier who is your agent for transportation.Our liability ceases upon pick-up of goods by the carrier,who signs our Bill of Lading attesting that the shipment was in good order when picked-up. For your protection, sign only for the quantity of cases received, and if damage is apparent, have the driver make a notation and sign the waybill. If you discover damage while unpacking, notify the carrier immediately and file a claim for "concealed damage." It is your responsibility to advise the carrier at once and request inspection. The inspector should supply you with the necessary forms for completion. The carrier should reimburse you for the damage sustained. Claims for breakage or damage in truck transportation cannot be accepted by us. Invoices must be paid on schedule 10 days E.O.M. Freight companies are not responsible for inside delivery. If you want this service, the freight company will charge you an additional fee of $35.00 to $50.00 Freight companies charge a $25.00 fee for notifying the customer before delivery. If you want or need this service, advise us when placing your order and the freight company will add this cost to the bill of lading. TOLL FREE ORDERING SERVICE Our Toll Free Line is a free service to you. When you dial 1-800-626-3545, the long distance service is automatically charged to us. The time length of the connection is metered same as long distance calls, therefore, we ask that you have your order well organized before dialing. $10.00 minimum on all orders. For inquires concerning your account or regarding orders already placed please write to Customer Relations Department, Tonini Church Supply Co., 966 Breckenridge Ln., Louisville, Kentucky 40207-4670 or dial direct 1-502-897-7100. Fax 502-897-7190. Email info@tonini.net The majority of your orders directed to Tonini's are shipped the same day or at least the very next day after receipt of order. TONINI CHURCH SUPPLY CO. AND IF YOU DON'T BELIEVE IT- TRY US! We invite your patronage and pledge continued good service, quality and integrity, as we have in the past 136 years. Custom Made Merchandise Custom made orders are not subject to cancellation or return. A 50% deposit is required on custom orders. Return Goods All returns of regular stock merchandise must be made within 10 days of receipt, accompanied by a letter of explanation and copy of invoice in the package. No claims will be considered after the 10 day period. Handling and restocking charges will be assessed by our Return Goods Department, unless of course, the error was ours. All transportation charges are the responsibility of the customer. Terms Net: 10 days End of Month. Interest charged on overdue accounts, 1 1 /2% per month. Payments from foreign countries must be made payable in U S funds. Pricing Prices are F.O.B. shipping point and subject to change without notice. This catalogue is prepared in early Spring and is distributed through the United States and Foreign Countries. Prices are determined at the time each page is composed. We endeavor to keep our prices as low as possible; however, during the year this catalogue is in effect, major price increased by our suppliers may force us to raise selling prices. We will continue to maintain our published prices whenever possible. Errors in The Preparation Of Our Catalogue We have reproduced the colors of merchandise as faithfully as modern high speed printing allows and each item is described as accurately as possible; however, we must reserve the right to correct all errors not discovered in proof reading.

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